Shipping & Returns
Accessories (Phone Cases, Face Masks, Mugs)
Canadian customers can expect to receive their item(s) in 15 business days or less. Due to COVID-19 safety measures, some mail that may take longer to arrive than normal. We do not currently offer expedited shipping.
International customers can expect to receive their item(s) in 20 business days or less. Due to COVID-19 safety measures, some mail that may take longer to arrive than normal. We do not currently offer expedited shipping.
International customers are responsible for any duties associated with purchase.
We do not offer returns or exchanges on items due to incorrect size chosen, change of heart on color (where applicable), etc. Please make sure that you use our sizing guide or contact us via email if you're unsure before purchasing.
If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order processing.
In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product.
If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package RECEIPT to notify us of the defect.
Additionally, we are NOT responsible for post office issues relating to lost/stolen packages and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.